
Copywriting hype can be a huge turn off that creates doubt and kills response.
I discovered a pretty neat product yesterday…
Just before I was going to buy – I decided not to. Why? I’m about to tell you. But I’ll also share how you can avoid the same mistake this marketer made… a mistake that convinced me NOT to buy – even after I had already sold myself.
There I Was…
Sold as can be. Ready to click the ORDER NOW button – when the testimonials in the sales letter actually convinced me to back out.
It wasn’t what the testimonials said. It was how they said it.
Until that point, I trusted this guy and was in love with his product. His approach was bullet proof and spot on. But his hype filled audio testimonials sounded so canned… so cheesy… so fabricated that my confidence in buying his product was immediately destroyed. Hype has “to good to be true” written all over it. And customer know that it usually is.
The Difference Between Hype and Excitement
- Copywriting Hype -is making a big promise and not backing it with proof. It has a cheesy tone to it that exudes empty confidence.
- Copywriting Excitement – is making big promise that is backed by plenty of proof. The case is made and excitement can be celebrated because the writer and the buy know that the claims actually are true.
One of our greatest fears is being taken advantage of. I don’t like looking stupid. Neither do you. “Hype copy” makes the process of earning customer trust all the more difficult.
Two Reasons to Avoid Hype in Your Marketing
The word “hype” has a lot of baggage for both the reader and the writer.
1.) No buyer likes getting an ear full of hype. They just want to solve a problem. And if you can’t help them (hype-free) and in a timely manner, they’ll go elsewhere. Hype invites skepticism, which leads to loosing the prospects trust, which lead to loosing the sale (which is exactly why I didn’t buy).
2.) No writer likes to take on the image of a slimy car salesman. No one likes to be that person. No one likes to be looked at AS that person.
Let’s discuss how to avoid writing hype copy. Better than that, let’s talk about how to make your copy arrest your readers and prove to them your product is the answer to their problem.
6 Ways to Remove Their Doubt with Proof
- Use specific names, numbers and percentages
- Use authentic narrative testimony ,with details that resonate with the buyer
- Show real pictures of your customers
- Get endorsed by an industry watch dog
- Give value information (things they don’t already know) to your reader to gain expert status
- Share a list of your clients using your product if they are noteworthy
Remember hype filled copy:
- Lacks enough sold evidence
- Has a cheesy tone and uses entirely too many exclamation marks
Personifying these Principles…
Hype is like that kid in high school everyone knew because he was always talking big, but could never actually back it up. He simply tried too hard, which made him look desperate. This gave him poor posture. Sure… maybe everyone knew him, but no one – not even the freshman – were dumb enough to actually believe him!
Do you remember this kid? What did he lack? Why didn’t people follow him or take him seriously? Worse yet, why did he actually repel his peers away? It wasn’t because he wasn’t trying.
On the other hand,
Excitement is like the perfect High school quarter back. He’s proven himself through hard work practice. Everyone knows him and trusts him because he backs up what he says. People follow him and take what he says seriously. He has a reputation, and he’s not about to ruin it by saying or doing something stupid. He doesn’t “try to hard” because he didn’t have to.
He encourages others, while retaining a strong position himself. He’s confident and in control. Not desperate. At the same time, he still has a pulse. He still gets excited, but over good things.
Is Your Copy Hype-Free?
It should be.
Hype will typically kill your response rate. I say typically because I’m a believer in testing. Sometimes things can’t be explained. That’s why we test. I am NOT saying you shouldn’t be excited. Enthusiasm sells… we just need to back up that excitement with proof.
To find out if your copy is laden with hype consider this ratio formula:
Compare your big promises with the evidence (or proof) you’ve present. It should be about 1:1 ratio.
Is there a balance? Do you need more evidence? Do you really have to be sooooo excited!!!! Or could your proof do more of the talking?
What challenges have you faced that have to do with hype? How do you respond to hype? Have I missed anything?
The floor is yours…